"If you can't describe what you do as a process, you don't know what you're doing" - W. Edwards Deming.
Processes give those who are not like you and do not think like you a road map to success. Well defined processes for executing everything in your business take the guesswork out of your business and build consistency. They free you up from ad hoc actions and give you a path to learning along the way. As W. Edward Deming once said, “If you cannot describe what you do as a process, you don’t know what you are doing”. The importance of having processes cannot be understated.
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